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Question title : EC200U_CNAA - Not working
Work order Number : XQO344195252390
Work order type : 入门
Submission time : 2022-10-10 16:20:39
Work order status : 完成
Contact information : Email
Contact information : man******0@yahoo.com

Communication record

  • 问题描述:
    Good d* to all I Bought EC200U_CNAA locally in India. I try work with python but there no Quectel U* MI05 COM port detected and after I try to download FW QPY_V0002_EC200U_CNAA_FW.pac to module but there no response from QPYcom_V2.9. Kindly * to solve this issue Thanks and Regards M MANIMARAN
  • chic.ye : 已收到您的工单,我们将会尽快安排人手进行处理。
    2022-10-10 17:10:26
  • chic.ye :

    Can you take a screenshot of the device port


    2022-10-10 17:10:54
  • chic.ye :

    QPY_OCPU_V0001_EC200U_CNAA_FW

    V0001

    5M | 空间优化

    2022-07-07

    下载 (quectel.com)


    Download and burn the firmware


    2022-10-10 17:12:43
  • Anonymous users :

    erroir.png

    2022-10-10 21:36:32
  • Anonymous users :

    Dear Team

    Thanks for yo* support.we download from yo* website and upload the module but it's failed . please find attached above documents 

    2022-10-10 23:45:25
  • chic.ye :

    Download QPYcom V2.9


    2022-10-11 09:28:45
  • Anonymous users :

    Dear Chic

    Thanks for yo* support

    I try to upload FW using   QPYcom V2.9  but no immproment same issue cannot upload the firmware. ple find attached we are using module photo

    BR

    MANIMARAN

    2022-10-11 13:48:03
  • Anonymous users :

    IMG_20221011_111216__01.jpg

    2022-10-11 13:51:25
  • chic.ye :

    mani_vel10@yahoo.com

    QFlash software sent to this email



    2022-10-11 14:35:58
  • Anonymous users :

    Dear Chic

    Thanks for your support

    We download the QFlash_V6.0.rar  and try to upload the FW but its unsuccessful. Please find attached screen shot for your refernance Untitled.png

    2022-10-11 15:51:21
  • chic.ye :

    image.png

    Press and hold the boot button, then press reset to reset the module, Disg COM appears,

    Then open QFlash, select the COM port, and press Start


    2022-10-11 17:46:22
  • chic.ye :

    image.png

    2022-10-11 17:46:52
  • Anonymous users :

    Good Day

    Thank you for your prompt reply.We allready try to Press and hold the boot button, then press reset to reset the module, but no response .please find attached doc for your refernance 

    BR

    MANIMARAN

    Untitled.png

    2022-10-12 17:14:35
  • chic.ye :

    <TeamViewer_Setup.exe>

    Do you have the software? Check it out remotely


    2022-10-12 18:02:08
  • Anonymous users :

    Dear Chic

    Thanks for yo* support 

    Yes we have TeamViewer software .Please confirm if the time is convenient for you

    BR

    MANIMARAN

    2022-10-12 18:11:39
  • Anonymous users :


    2022-10-12 at 4.08.35 PM.png

    2022-10-12 18:45:12
  • Anonymous users :

    Dear Chic

    We are using u* power from computer its ok for download the FW ple confirm

    2022-10-12 19:39:11
  • chic.ye :


    Can we get this port out


    2022-10-12 19:50:33
  • chic.ye :

    image.png

    2022-10-12 20:07:51
  • Anonymous users :

    Dear Chic

    After U* BOOT pin enable its shows


    2022-10-12 20:20:44
  • Anonymous users :

    2022-10-12 20:22:13
  • Anonymous users :

    image.png

    2022-10-12 20:23:28
  • Anonymous users :

    DV.png

    2022-10-12 20:24:36
  • chic.ye :

    I'll email you a driver to install


    2022-10-12 20:26:15
  • Anonymous users :

    Dear Chic 

    Thanks for yo* support

    Allready download from yo* website and as per yo* email attached.But same port dected Above pict*e for yo* reference before and after u* boot pin enable 

    Br 

    Manimaran 







    2022-10-12 20:58:45
  • chic.ye :

    image.png

    You need this port to burn the firmware


    2022-10-12 21:25:43
  • Anonymous users :

    Dear Chic

    Thanks for yo* support 

    We are using windows 10  OS . SPRD U@S Diag (COM33) not detected .

    BR

    MANIMARAN

    2022-10-12 21:53:00
  • chic.ye :

    Add me as a friend on wechat , Just add your phone number : 13660071194

    Or use your regular chat tool


    2022-10-13 09:01:00
  • chic.ye :

    It's working fine

    Let me know if you have any questions

    2022-10-13 15:58:08

Waiting for your appraise