问题标题 : EC200U_CNAA - Not working
工单编号 : XQO344195252390 工单类型 : 入门 提交时间 : 2022-10-10 16:20:39 工单状态 : 完成
联系方式 : 邮件 联系信息 : mani_vel10@yahoo.com
问题描绘
问题描述: Good d* to all I Bought EC200U_CNAA locally in India. I try work with python but there no Quectel U* MI05 COM port detected and after I try to download FW QPY_V0002_EC200U_CNAA_FW.pac to module but there no response from QPYcom_V2.9. Kindly * to solve this issue Thanks and Regards M MANIMARAN
沟通记录
客服 - chic.ye : 已收到您的工单，我们将会尽快安排人手进行处理。 2022-10-10 17:10:26
客服 - chic.ye :

Can you take a screenshot of the device port


 2022-10-10 17:10:54
客服 - chic.ye :

QPY_OCPU_V0001_EC200U_CNAA_FW

V0001

5M | 空间优化

2022-07-07

下载 (quectel.com)


Download and burn the firmware


 2022-10-10 17:12:43
用户 :

erroir.png

 2022-10-10 21:36:32
用户 :

Dear Team

Thanks for yo* support.we download from yo* website and upload the module but it's failed . please find attached above documents 

 2022-10-10 23:45:25
客服 - chic.ye :

Download QPYcom V2.9


 2022-10-11 09:28:45
用户 :

Dear Chic

Thanks for yo* support

I try to upload FW using   QPYcom V2.9  but no immproment same issue cannot upload the firmware. ple find attached we are using module photo

BR

MANIMARAN

 2022-10-11 13:48:03
用户 :

IMG_20221011_111216__01.jpg

 2022-10-11 13:51:25
客服 - chic.ye :

mani_vel10@yahoo.com

QFlash software sent to this email



 2022-10-11 14:35:58
用户 :

Dear Chic

Thanks for your support

We download the QFlash_V6.0.rar  and try to upload the FW but its unsuccessful. Please find attached screen shot for your refernance Untitled.png

 2022-10-11 15:51:21
客服 - chic.ye :

image.png

Press and hold the boot button, then press reset to reset the module, Disg COM appears,

Then open QFlash, select the COM port, and press Start


 2022-10-11 17:46:22
客服 - chic.ye :

image.png

 2022-10-11 17:46:52
用户 :

Good Day

Thank you for your prompt reply.We allready try to Press and hold the boot button, then press reset to reset the module, but no response .please find attached doc for your refernance 

BR

MANIMARAN

Untitled.png

 2022-10-12 17:14:35
客服 - chic.ye :

<TeamViewer_Setup.exe>

Do you have the software? Check it out remotely


 2022-10-12 18:02:08
用户 :

Dear Chic

Thanks for yo* support 

Yes we have TeamViewer software .Please confirm if the time is convenient for you

BR

MANIMARAN

 2022-10-12 18:11:39
用户 :


2022-10-12 at 4.08.35 PM.png

 2022-10-12 18:45:12
用户 :

Dear Chic

We are using u* power from computer its ok for download the FW ple confirm

 2022-10-12 19:39:11
客服 - chic.ye :


Can we get this port out


 2022-10-12 19:50:33
客服 - chic.ye :

image.png

 2022-10-12 20:07:51
用户 :

Dear Chic

After U* BOOT pin enable its shows


 2022-10-12 20:20:44
用户 :

2022-10-12 20:22:13
用户 :

image.png

 2022-10-12 20:23:28
用户 :

DV.png

 2022-10-12 20:24:36
客服 - chic.ye :

I'll email you a driver to install


 2022-10-12 20:26:15
用户 :

Dear Chic 

Thanks for yo* support

Allready download from yo* website and as per yo* email attached.But same port dected Above pict*e for yo* reference before and after u* boot pin enable 

Br 

Manimaran 







 2022-10-12 20:58:45
客服 - chic.ye :

image.png

You need this port to burn the firmware


 2022-10-12 21:25:43
用户 :

Dear Chic

Thanks for yo* support 

We are using windows 10  OS . SPRD U@S Diag (COM33) not detected .

BR

MANIMARAN

 2022-10-12 21:53:00
客服 - chic.ye :

Add me as a friend on wechat , Just add your phone number : 13660071194

Or use your regular chat tool


 2022-10-13 09:01:00
客服 - chic.ye :

It's working fine

Let me know if you have any questions

 2022-10-13 15:58:08